Shipping Policy

Thank you for shopping with GRABBIO. This policy explains how order processing, shipping, and delivery work.

Order Processing

Orders are generally processed within [1–2 business days] after successful payment or order confirmation.

Orders placed during weekends, public holidays, major sales, or periods of unusually high demand may require additional processing time.

Delivery Time

Estimated delivery time within India is approximately [5–12 business days] after dispatch, depending on the delivery location and courier service.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

Grabbio may offer free shipping on selected products, orders, or promotional campaigns.

Order Tracking

When tracking is available, customers may receive tracking information after their order has been dispatched.

Please allow some time for the courier's tracking system to update after dispatch.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

If you notice an error in your address, contact us at grabbio.online@gmail.com as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Failed Delivery

If delivery fails because of an incorrect address, unavailable recipient, unsuccessful delivery attempts, or another customer-related reason, additional shipping charges may apply if the order needs to be shipped again.

Delayed or Lost Shipments

If your shipment is significantly delayed or appears to be lost, contact us at grabbio.online@gmail.com with your order number. We will review the issue with the applicable delivery provider.

Damaged Packages

If your order arrives damaged, please retain the packaging and contact us promptly with your order number and photographs or videos of the package and product where requested.

Contact Us

For shipping-related questions:

Grabbio
Email: grabbio.online@gmail.com
Business Address: Trivandrum,695573